THE STEVEN JACOB GUARANTee
We want to keep this part very simple. We stand behind our products now and forever.
Not only do we have years of only exceptional feedback from our previous customers, but we have painstakingly developed processes, techniques and sourced materials so that each STEVEN JACOB ring or piece of jewelry is of the utmost, highest quality. We never cut corners and make things the way they should be made, the first time. Because of this, we never get returns and very rarely have repairs to make. If there is ever an issue with your order we will do whatever we can to make it right, no questions asked.
Warranty
Every STEVEN JACOB ring or piece of jewelry is warranted for its workmanship and quality of the premium materials used in its creation.
We guarantee all of our metalwork for quality and mechanical integrity.
We guarantee our Damascus Steel rings will never rust, corrode or delaminate for life.
We guarantee our commitment to offering professional service and repair for every STEVEN JACOB product.
We guarantee the karat, purity and quality of the precious metals we use in our jewelry.
We guarantee the authenticity, quality and grade of our certified diamonds.
We guarantee that all of the gem stones and diamonds we set will be secure and set to the highest industry standards.
We guarantee that any ring sold and labeled as sizable will resize up or down at least one full ring size without issue.
We guarantee that all of our Damascus Steel and Mokume Gane patterns are original and exclusive to STEVEN JACOB.
We guarantee any STEVEN JACOB product you order will be delivered undamaged and in pristine new condition.
Accidental Damage
While we cannot assume responsibility for accidental damage to your STEVEN JACOB item once it is in your hands, we do offer our skills and commitment to do our best to repair any damaged product.